Social Media Monitoring
Agency monitoring, online market research, online reputation management, social media insights, social media analysis, online monitoring, online crisis management

Using online market research the analysts of the social media agency tobesocial provide you with relevant information on what, when, where and most importantly why consumers talk about your company in the social web. We use highly complex monitoring software for our social media monitoring, analyze and evaluate the results professionally. To be able to have a real-time reaction on online discussions (e. g. concerning reputation management or crisis management) we monitor the web permanently. Regarding the results of our social media monitoring we create service, sales and marketing strategies as well as recommendations of action for our clients. The analytical results from tobesocial provide possibilities to minimize error sources and to optimize your units, products etc.

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Our services: Social media monitoring

  • Development of a research strategy
  • Online market research & social media research
  • One time and continuous social media monitoring
  • Analysis regarding company, competitors, reputations and markets
  • Trend and influencer research
  • Crisis management and reputation management
  • Development of listening & responding programs
  • Real time reaction regarding online discussions
  • Social media insights and analysis of online campaigns and marketing actions
  • Control of success of the ROI in social media
  • Staff training regarding the contact with a monitoring software
  • Monitoring as a basis for social media optimization & strategy
  • Accomplishment of online studies und social media analysis